We have a 30-day return policy, this allows you to return an item within 30 days of arrival.
Please note, to be eligible for a return, your item must be in the same condition as you received it. No sign of usage and still in orignal packaging. Shipment cost and arrangement of the return will be your responsibilty. 
To start a return or questions concerning a return, please reach out to me at claudia@claudiagantenbein.com.

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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective.

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Refunds

Once we have received the return and it was carefully inspected, we will reach out to you for prefered way of refund.

 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

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For further questions concerning our return policy please don't hesitate to reach out at claudia@claudiagantenbein.com.